Who We Are
We are a healthcare center that offers integrated medical care including obstetrics, midwifery, pediatrics, geriatrics, mental health counseling, social work, chronic disease case management, addictions recovery, nutritional services, and healthy living groups. Our dental site offers primary dentistry for all patients, ages 3 and up.
Job Summary
The Front Office Team Member is a member of the Patient Resources Team that includes navigators, billing, and social services. They support the mission and values of Maple City Health Care Center (MCHCC) by improving patient access to quality healthcare.
Duties and Responsibilities
- Greets and receives patients and the general public, by phone or in person
- Coordinates various activities related to front office procedures to assure a smooth patient flow and high quality of patient care
- Completes opening and closing tasks
- Other duties that support our shared work, as assigned
- This description does not cover or contain a comprehensive listing of all activities
Required Skill and Abilities
- Proficient in Word and Excel; experience using an EMR or other integrated software system preferred
- Bilingual: English/Spanish; oral (written preferred)
- Demonstrates effective interpersonal skills
Education and Experience
- Sufficient experience in cross-cultural settings
- Bachelor's degree strongly preferred
Physical Requirements
- Ability to lift up to 15 pounds
- Ability to perform prolonged periods of time in front of a computer
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this work
How to apply
Send resume to employment@mchcc.org