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Job Description

Front Office

Summary

The Front Office staff is a member of the Patient Resources Team that includes navigators, billing, and social services. They support the mission and values of Maple City Health Care Center (MCHCC) by improving patient access to quality healthcare.

Duties and Responsibilities

  • Greets and receives patients and the general public, by phone or in person
  • Coordinates various activities related to front office procedures to assure a smooth patient flow and high quality of patient care
  • Completes opening and closing tasks
  • Other duties that support our shared work, as assigned
  • Demonstrates effective interpersonal skills

Job Requirements

  • Sufficient experience in cross-cultural settings
  • Bachelor’s degree strongly preferred
  • Bilingual: English/Spanish; oral (written preferred)
  • Proficient in Word and Excel; experience using an EMR or other integrated software system preferred
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions of this work

Accountability

The Front Office is supervised by the Front Office Team Lead. Details of review processes are outlined in the employment agreement and in the employee handbook.

Salary Range and Benefits

Salary is determined according to the Employee Salary and Wage Protocol, based on a range of factors including education, experience, responsibility, and language proficiency. They will receive comprehensive employee benefits package, based on FTE.

How to apply

Send resume to employment@mchcc.org

One Organization. Three Sites

  • Northside Community Health Center
    213 Middlebury St. Goshen, IN 46528

    P: (574) 534-3300

    Today's Hours: 8:30 AM - 5:00 PM
    (Closed for Lunch)

    Now Open
  • Vista Community Health Center
    808 N 3rd St. Goshen, IN 46528

    P: (574) 534-0088

    Today's Hours: 8:30 AM - 5:00 PM
    (Closed for Lunch)

    Now Open
  • Maple City Dental
    814 N 3rd St. Goshen, IN 46528

    P: (574) 500-3737

    Today's Hours: 8:00 AM - 5:00 PM
    (We're closed for lunch from 12-1)

    Now Open
Our Mission

To foster healthy community in our neighborhoods by providing and promoting affordable, accessible, and integrated quality care, and to articulate and promote our experience as a sustainable model

Contact
Maple City Health Care Center
213 Middlebury St. Goshen, IN 46528
P: (574) 534-3300 F: (574) 534-5412
  • Our Model of Care
  • Our Services
  • Improve Your Health
  • Information for Patients

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